How much does help desk software cost?

Across 26 help desk tools with confirmed pricing (United States), the cheapest paid plans start between $0.33 and $99. Check whether a price is per user or per account before comparing.

Which help desk software has a free plan?

Chatwoot, Crisp, Gist, Help Scout, HubSpot Service Hub, Jira Service Management, JivoChat, osTicket, Smartsupp, tawk.to list a free plan.

Help Desk Software Pricing 2026: Compare 33 Tools

33 products

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Listed alphabetically. SpecEntry does not rank these products.

ChatwootChatwootChatwoot is customer support software from Chatwoot.From $19 / month
CrispCrisp IM SASCrisp collects customer conversations from all channels in one shared team inbox.Free plan
DeskproDeskproMultichannel help desk for support teams of 5 agents and more.From $39 / month
eDeskeDeskeDesk is help desk software from eDesk.From $39 / month
FreshdeskFreshworks Inc.Freshdesk provides customer service software with omnichannel ticketing and automated workflows.From $19 / month
FreshserviceFreshworks Inc.Freshservice is a platform for managing IT services, operations, and assets.From $15 / month
FrontFrontShared inbox and customer service platform for teams.From $25 / month
GistGistGist is customer support software from Gist.From $29 / month
GorgiasGorgiasHelpdesk built for ecommerce stores.From $10 / month
GrooveGrooveSimple shared inbox and help desk for small teams.From $49 / month
HappyFoxHappyFoxHelp desk and ticketing software for support teams.From $0.33 / month
Help ScoutHelp ScoutHelp Scout is customer support software with a shared inbox for email, SMS, social, chat, and voice.From $0.75 / month
HelpwiseHelpwiseShared inbox and help desk for small teams handling email, chat and social messages together.From $12 / month
HiverHiverHelp desk that works inside Gmail.See plans
HubSpot Service HubHubSpotHubSpot's customer service software with help desk and knowledge base.From $90 / month
IntercomIntercomAI-first customer service platform with chat and help desk.From $29 / month
Jira Service ManagementAtlassianAtlassian's IT service management and help desk software.Free plan
JivoChatJivoChatJivoChat is live chat software from JivoChat.From $28 / month
KayakoKayakoKayako is help desk software from Kayako.See plans
KommunicateKommunicateKommunicate is customer support software from Kommunicate.From $34 / month
KustomerKustomerAI-powered customer service CRM.See plans
LiveAgentLiveAgentHelp desk with ticketing, live chat and call center.From $15 / month
LiveChatTextLiveChat provides live chat software for real-time website customer support.From $19 / month
OlarkOlarkWebsite live chat with an optional AI website agent.From $29 / month
osTicketEnhancesoftosTicket is help desk software from Enhancesoft.From $12 / month
Re:amazeGoDaddyHelp desk and live chat for online stores.From $29 / month
RichpanelRichpanelRichpanel is customer support software from Richpanel.From $99 / month
SmartsuppSmartsuppSmartsupp is live chat software from Smartsupp.From $17 / month
SupportBeeSupportBeeSimple shared inbox and ticketing for small support teams.From $17 / month
SysAidSysAidSysAid is IT service desk software from SysAid.From $89 / month
tawk.totawk.totawk.to is live chat software from tawk.to.Free plan
TidioTidioLive chat and AI chatbots for customer service.See plans
ZendeskZendeskCustomer service software with help desk and chat.From $19 / month

How much does Help Desk & Customer Support software cost?

The prices above are each product's entry paid plan. The real cost depends on your team size and whether you pay monthly or annually, so open a product or the calculator for your exact figure.

Price comparisons

Compare costs for your team · Pricing guides

How to choose

Most help desks charge per agent. Count only the people who answer customers, and check which channels (email, chat, phone) each plan includes.

What entry pricing looks like here

Lowest: $0.33
Average: $30.12
Highest: $99

Lowest, average and highest entry-level paid price across 26 products in this category, United States market. SpecEntry calculation from vendor-published prices; not a ranking.

Help Desk & Customer Support pricing questions

How much does help desk software cost?: Across 26 help desk tools with confirmed pricing (United States), the cheapest paid plans start between $0.33 and $99. Check whether a price is per user or per account before comparing.
Which help desk software has a free plan?: Chatwoot, Crisp, Gist, Help Scout, HubSpot Service Hub, Jira Service Management, JivoChat, osTicket, Smartsupp, tawk.to list a free plan.