Helpwise vs osTicket: what each really costs

Team size

Billing

Helpwise

No plan for this billing option

No paid plan to compare for this billing option.

osTicket

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleHelpwiseosTicket
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedYes
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Helpwise vs osTicket pricing questions

How much do Helpwise and osTicket cost?
Helpwise paid plans start at $12/user/month (Standard). osTicket paid plans start at $12/user/month (Cloud-hosted).
Is Helpwise or osTicket cheaper for 5 users?
They cost the same for 5 users: $720 per year on their cheapest paid plans.
Is Helpwise or osTicket cheaper for 10 users?
They cost the same for 10 users: $1,440 per year on their cheapest paid plans.
Is Helpwise or osTicket cheaper for 25 users?
They cost the same for 25 users: $3,600 per year on their cheapest paid plans.
Do Helpwise and osTicket have a free plan?
osTicket lists a free plan; Helpwise does not list one on its official pricing.