Deskpro vs HappyFox: what each really costs
Team size
Billing
Deskpro
No plan for this billing option
No paid plan to compare for this billing option.
HappyFox
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Deskpro | HappyFox |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Deskpro vs HappyFox: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Deskpro
- Omnichannel inboxHandle email, forms, voice, SMS, chat, Slack and Teams in one place.
- Custom fields and formsCustom fields, ticket forms, statuses and layouts for each department.
- Help centerA branded knowledge base with articles suggested as customers type.
- AI for agentsTicket summaries, suggested replies and article drafts inside the agent view.
- ReportingBuilt-in reports on volume, SLAs and agent performance, plus a query builder.
- Integrations and APILink to CRM, dev, chat and billing tools, or build your own with the API.
- Flexible hostingRun on-prem, in your VPC, or in a regional or sovereign cloud.
- AutomationDeskpro automates the work that should not be manual.
Source:deskpro.com ·
HappyFox
- Omnichannel queueBrings email, phone and social requests into one queue.
- Ticket organizationOrganizes tickets by status, priority, category and assignee.
- Self-service help centerGives customers a searchable help center for common questions.
- Smart Rules automationSmart Rules route tickets and automate routine actions.
- ReportingTracks ticket activity and agent performance in one view.
- Custom fieldsCaptures the details your team needs with custom fields.
- Audit logsTracks who changed what with audit logs.
- Two-factor authenticationControls agent access with two-factor authentication and security policies.
Source:happyfox.com ·
Deskpro vs HappyFox pricing questions
How much do Deskpro and HappyFox cost?
Deskpro paid plans start at $39 per agent per month (Team). HappyFox paid plans start at $0.33 per resolution (Chatbot).
Is Deskpro or HappyFox cheaper for 5 users?
HappyFox is cheaper for 5 users: $60 per year on Assist AI, against $2,340 per year for Deskpro on Team. That is $2,280 less per year, before tax.
Is Deskpro or HappyFox cheaper for 10 users?
HappyFox is cheaper for 10 users: $120 per year on Assist AI, against $4,680 per year for Deskpro on Team. That is $4,560 less per year, before tax.
Is Deskpro or HappyFox cheaper for 25 users?
HappyFox is cheaper for 25 users: $300 per year on Assist AI, against $11,700 per year for Deskpro on Team. That is $11,400 less per year, before tax.