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osTicket vs Richpanel: what each really costs
Team size
Billing
| 10 people | osTicket | Richpanel |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
osTicket vs Richpanel pricing questions
- How much do osTicket and Richpanel cost?
- osTicket paid plans start at $12/user/month (Cloud-hosted). Richpanel paid plans start at $99/user/month (Helpdesk (annual)).
- Is osTicket or Richpanel cheaper for 5 users?
- osTicket is cheaper for 5 users: $720 per year on Cloud-hosted, against $5,940 per year for Richpanel on Helpdesk (annual). That is $5,220 less per year, before tax.
- Is osTicket or Richpanel cheaper for 10 users?
- osTicket is cheaper for 10 users: $1,440 per year on Cloud-hosted, against $11,880 per year for Richpanel on Helpdesk (annual). That is $10,440 less per year, before tax.
- Is osTicket or Richpanel cheaper for 25 users?
- osTicket is cheaper for 25 users: $3,600 per year on Cloud-hosted, against $29,700 per year for Richpanel on Helpdesk (annual). That is $26,100 less per year, before tax.
- Do osTicket and Richpanel have a free plan?
- osTicket lists a free plan; Richpanel does not list one on its official pricing.