HubSpot Service Hub vs Re:amaze: what each really costs
Team size
Billing
HubSpot Service Hub
No plan for this billing option
No paid plan to compare for this billing option.
Re:amaze
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | HubSpot Service Hub | Re:amaze |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
HubSpot Service Hub vs Re:amaze: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
HubSpot Service Hub
- Ticket routingManage tickets with intelligent routing and custom views.
- SLAs and analyticsTrack performance with SLAs and real-time analytics.
- IVR call flowsCreate call flows with interactive voice response phone trees.
- Knowledge baseEnables customer self-service and reduces incoming tickets.
- Customer portalCustomers get help through a secure customer portal.
- AI customer agentResolves inquiries across email and live chat with customizable AI automation.
- Customer health scoresBuild customer health scores and help reps prioritize activities.
- NPS and CSAT surveysCustomizable NPS, CSAT and customer feedback surveys.
Source:hubspot.com/products/service ·
Re:amaze
- Helpdesk automationAutomate common tasks with workflow macros and AI.
- AI AgentAn AI Agent that assists customers around the clock.
- Cues messagingSend automated, targeted AI-generated messages to website visitors.
- Live dashboardMonitor visitor browsing, shopping data and location and message them directly.
- AI knowledge baseKnowledge base articles train your AI Agent and chatbots.
- Peek co-browsingCo-browse to see customer roadblocks in real time.
- Office hours and shiftsSet office hours, vacation days and individual staff shifts.
Source:reamaze.com ·
HubSpot Service Hub vs Re:amaze pricing questions
How much do HubSpot Service Hub and Re:amaze cost?
HubSpot Service Hub paid plans start at $90/user/month (Professional (annual)). Re:amaze paid plans start at $29 per Team Member per Month (Basic).
Is HubSpot Service Hub or Re:amaze cheaper for 5 users?
Re:amaze is cheaper for 5 users: $348 per year on Basic, against $5,400 per year for HubSpot Service Hub on Professional (annual). That is $5,052 less per year, before tax.
Is HubSpot Service Hub or Re:amaze cheaper for 10 users?
Re:amaze is cheaper for 10 users: $348 per year on Basic, against $10,800 per year for HubSpot Service Hub on Professional (annual). That is $10,452 less per year, before tax.
Is HubSpot Service Hub or Re:amaze cheaper for 25 users?
Re:amaze is cheaper for 25 users: $348 per year on Basic, against $27,000 per year for HubSpot Service Hub on Professional (annual). That is $26,652 less per year, before tax.
Do HubSpot Service Hub and Re:amaze have a free plan?
HubSpot Service Hub lists a free plan; Re:amaze does not list one on its official pricing.