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Intercom vs osTicket: what each really costs
Team size
Billing
| 10 people | Intercom | osTicket |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Intercom vs osTicket pricing questions
- How much do Intercom and osTicket cost?
- Intercom paid plans start at $29/user/month (Essential). osTicket paid plans start at $12/user/month (Cloud-hosted).
- Is Intercom or osTicket cheaper for 5 users?
- osTicket is cheaper for 5 users: $720 per year on Cloud-hosted, against $1,740 per year for Intercom on Essential. That is $1,020 less per year, before tax.
- Is Intercom or osTicket cheaper for 10 users?
- osTicket is cheaper for 10 users: $1,440 per year on Cloud-hosted, against $3,480 per year for Intercom on Essential. That is $2,040 less per year, before tax.
- Is Intercom or osTicket cheaper for 25 users?
- osTicket is cheaper for 25 users: $3,600 per year on Cloud-hosted, against $8,700 per year for Intercom on Essential. That is $5,100 less per year, before tax.
- Do Intercom and osTicket have a free plan?
- osTicket lists a free plan; Intercom does not list one on its official pricing.