Help Scout pricing

Help Scout is customer support software with a shared inbox for email, SMS, social, chat, and voice.

From$0.75/resolution

Official website
Updated Oct 5, 2026

Plans

AI Answers

$0.75

/resolution

More details

Official page text: AI Answers $0.75/resolution Scale capacity with an AI assistant that instantly resolves customer requests. Pay per resolution on a monthly basis.

Free

$0

More details

Official page text: Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site.

AI Answers chatbot

$0.75

per resolution

More details

Official page text: AI Answers chatbot An AI assistant that offers instant answers to customers using your knowledge base content and custom sources. $0.75 per resolution

Prices from the official website, United States, in USD, before tax.

How much for your team?

people

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Whether the price is per month or per year is not recorded in the price unit.

Help Scout pricing questions

How much does Help Scout cost?
Paid plans start at $0.75 /resolution on the AI Answers plan, United States pricing.
Does Help Scout have a free plan?
Yes. Help Scout lists a free plan: Free.
More about Help Scout

At a glance

Company
Help Scout
Free plan
Yes
Category
Help Desk & Customer Support

How the price has moved

Tracking since Oct 5, 2026. No price change recorded yet.

  • AI Answers

    1. Baseline · Oct 21, 2026

      $0.75 /resolution

  • Free

    1. Baseline · Oct 5, 2026

      $0

  • AI Answers chatbot

    1. Baseline · Oct 21, 2026

      $0.75 per resolution

United States market, USD. Prices come from the vendor's official pricing page. Data corrections are never shown as price changes.

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