HappyFox vs HubSpot Service Hub: what each really costs
Team size
Billing
HappyFox
No plan for this billing option
No paid plan to compare for this billing option.
HubSpot Service Hub
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | HappyFox | HubSpot Service Hub |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
HappyFox vs HubSpot Service Hub: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
HappyFox
- Omnichannel queueBrings email, phone and social requests into one queue.
- Ticket organizationOrganizes tickets by status, priority, category and assignee.
- Self-service help centerGives customers a searchable help center for common questions.
- Smart Rules automationSmart Rules route tickets and automate routine actions.
- ReportingTracks ticket activity and agent performance in one view.
- Custom fieldsCaptures the details your team needs with custom fields.
- Audit logsTracks who changed what with audit logs.
- Two-factor authenticationControls agent access with two-factor authentication and security policies.
Source:happyfox.com ·
HubSpot Service Hub
- Ticket routingManage tickets with intelligent routing and custom views.
- SLAs and analyticsTrack performance with SLAs and real-time analytics.
- IVR call flowsCreate call flows with interactive voice response phone trees.
- Knowledge baseEnables customer self-service and reduces incoming tickets.
- Customer portalCustomers get help through a secure customer portal.
- AI customer agentResolves inquiries across email and live chat with customizable AI automation.
- Customer health scoresBuild customer health scores and help reps prioritize activities.
- NPS and CSAT surveysCustomizable NPS, CSAT and customer feedback surveys.
Source:hubspot.com/products/service ·
HappyFox vs HubSpot Service Hub pricing questions
How much do HappyFox and HubSpot Service Hub cost?
HappyFox paid plans start at $0.33 per resolution (Chatbot). HubSpot Service Hub paid plans start at $90/user/month (Professional (annual)).
Is HappyFox or HubSpot Service Hub cheaper for 5 users?
HappyFox is cheaper for 5 users: $60 per year on Assist AI, against $5,400 per year for HubSpot Service Hub on Professional (annual). That is $5,340 less per year, before tax.
Is HappyFox or HubSpot Service Hub cheaper for 10 users?
HappyFox is cheaper for 10 users: $120 per year on Assist AI, against $10,800 per year for HubSpot Service Hub on Professional (annual). That is $10,680 less per year, before tax.
Is HappyFox or HubSpot Service Hub cheaper for 25 users?
HappyFox is cheaper for 25 users: $300 per year on Assist AI, against $27,000 per year for HubSpot Service Hub on Professional (annual). That is $26,700 less per year, before tax.
Do HappyFox and HubSpot Service Hub have a free plan?
HubSpot Service Hub lists a free plan; HappyFox does not list one on its official pricing.