SpecEntry.
Cost
vs

LiveAgent vs Smartsupp: what each really costs

Team size

Billing

10 peopleLiveAgentSmartsupp
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedYes
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

LiveAgent vs Smartsupp pricing questions

How much do LiveAgent and Smartsupp cost?
LiveAgent paid plans start at $15 per agent/month (Small business). Smartsupp paid plans start at $17 per month, billed annually (Solo).
Is LiveAgent or Smartsupp cheaper for 5 users?
Smartsupp is cheaper for 5 users: $204 per year on Solo, against $900 per year for LiveAgent on Small business. That is $696 less per year, before tax.
Is LiveAgent or Smartsupp cheaper for 10 users?
Smartsupp is cheaper for 10 users: $204 per year on Solo, against $1,800 per year for LiveAgent on Small business. That is $1,596 less per year, before tax.
Is LiveAgent or Smartsupp cheaper for 25 users?
Smartsupp is cheaper for 25 users: $204 per year on Solo, against $4,500 per year for LiveAgent on Small business. That is $4,296 less per year, before tax.
Do LiveAgent and Smartsupp have a free plan?
Smartsupp lists a free plan; LiveAgent does not list one on its official pricing.