Gist vs HubSpot Service Hub: what each really costs
Team size
Billing
Gist
No plan for this billing option
No paid plan to compare for this billing option.
HubSpot Service Hub
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Gist | HubSpot Service Hub |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Gist vs HubSpot Service Hub: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Gist
- Live chat with historyChat history is saved so customers can return on any device.
- Chat botsDesign a bot to triage conversations or acquire leads.
- Knowledge baseOne central place for customers to find answers and tips.
- Form builderBuild mobile responsive forms with a visual builder.
- Behavior-based email campaignsPersonalize content and create campaign series based on behavior.
- Text and email follow-upsSend automatic text and email follow-ups after form submissions.
- Sales pipelineBuild and manage a sales pipeline for your sales team.
- Calendar syncMeeting scheduling syncs with Google Calendar and Office 365 Calendar.
Source:getgist.com ·
HubSpot Service Hub
- Ticket routingManage tickets with intelligent routing and custom views.
- SLAs and analyticsTrack performance with SLAs and real-time analytics.
- IVR call flowsCreate call flows with interactive voice response phone trees.
- Knowledge baseEnables customer self-service and reduces incoming tickets.
- Customer portalCustomers get help through a secure customer portal.
- AI customer agentResolves inquiries across email and live chat with customizable AI automation.
- Customer health scoresBuild customer health scores and help reps prioritize activities.
- NPS and CSAT surveysCustomizable NPS, CSAT and customer feedback surveys.
Source:hubspot.com/products/service ·
Gist vs HubSpot Service Hub pricing questions
How much do Gist and HubSpot Service Hub cost?
Gist paid plans start at $29 per month (Professional (Support)). HubSpot Service Hub paid plans start at $90/user/month (Professional (annual)).
Is Gist or HubSpot Service Hub cheaper for 5 users?
Gist is cheaper for 5 users: $348 per year on Professional (Support), against $5,400 per year for HubSpot Service Hub on Professional (annual). That is $5,052 less per year, before tax.
Is Gist or HubSpot Service Hub cheaper for 10 users?
Gist is cheaper for 10 users: $348 per year on Professional (Support), against $10,800 per year for HubSpot Service Hub on Professional (annual). That is $10,452 less per year, before tax.
Is Gist or HubSpot Service Hub cheaper for 25 users?
Gist is cheaper for 25 users: $348 per year on Professional (Support), against $27,000 per year for HubSpot Service Hub on Professional (annual). That is $26,652 less per year, before tax.
Do Gist and HubSpot Service Hub have a free plan?
Yes, both list a free plan.