Chăm sóc khách hàng: thực sự tốn bao nhiêu?
Phần mềm help desk và chăm sóc khách hàng tốn bao nhiêu cho mỗi agent.
Sản phẩm và giá khởi điểm
Giá gói trả phí rẻ nhất của từng sản phẩm, xếp theo thứ tự chữ cái. Chi phí thực tế phụ thuộc vào số người trong nhóm và việc bạn trả theo tháng hay theo năm, nên hãy mở trang sản phẩm để tính chính xác.
- BotpressBotpressPlatform for building and deploying AI agents and chatbots across websites and messaging channels.Từ 150 US$ / tháng
- BroadvoiceBroadvoiceAI-enhanced business phone (b-hive) and GoContact cloud contact center tools for mid-market companies.Từ 10 US$ / tháng
- ChatwootChatwootChatwoot is customer support software from Chatwoot.Từ 19 US$ / tháng
- CrispCrisp IM SASCrisp collects customer conversations from all channels in one shared team inbox.Gói miễn phí
- DeskproDeskproMultichannel help desk for support teams of 5 agents and more.Từ 39 US$ / tháng
- eDeskeDeskeDesk is help desk software from eDesk.Từ 39 US$ / tháng
- Five9Five9Cloud contact center platform with digital and voice channels, AI and workforce engagement bundles.Từ 119 US$ / tháng
- FreshdeskFreshworks Inc.Freshdesk provides customer service software with omnichannel ticketing and automated workflows.Từ 19 US$ / tháng
- Freshdesk Contact CenterFreshworksCloud phone system and contact center from Freshworks with tiered plans from basic call handling to enterprise features.Từ 15 US$ / tháng
- FreshserviceFreshworks Inc.Freshservice is a platform for managing IT services, operations, and assets.Từ 15 US$ / tháng
- FrontFrontShared inbox and customer service platform for teams.Từ 25 US$ / tháng
- GistGistGist is customer support software from Gist.Từ 29 US$ / tháng
- GorgiasGorgiasHelpdesk built for ecommerce stores.Từ 10 US$ / tháng
- GrooveGrooveSimple shared inbox and help desk for small teams.Từ 49 US$ / tháng
- HappyFoxHappyFoxHelp desk and ticketing software for support teams.Từ 0,33 US$ / tháng
- Help ScoutHelp ScoutHelp Scout is customer support software with a shared inbox for email, SMS, social, chat, and voice.Từ 0,75 US$ / tháng
- HelpjuiceHelpjuiceHelpjuice is knowledge base software for customer self-service and internal documentation.Từ 249 US$ / tháng
- HelpwiseHelpwiseShared inbox and help desk for small teams handling email, chat and social messages together.Từ 12 US$ / tháng
- HiverHiverHelp desk that works inside Gmail.Từ 25 US$ / tháng
- HubSpot Service HubHubSpotHubSpot's customer service software with help desk and knowledge base.Từ 90 US$ / tháng
- IntercomIntercomAI-first customer service platform with chat and help desk.Từ 29 US$ / tháng
- Jira Service ManagementAtlassianAtlassian's IT service management and help desk software.Gói miễn phí
- JivoChatJivoChatJivoChat is live chat software from JivoChat.Từ 28 US$ / tháng
- JustCallJustCallJustCall is a cloud business phone system with SMS, AI call analysis and CRM integrations.Từ 29 US$ / tháng
- KayakoKayakoKayako is help desk software from Kayako.Xem các gói
- KommunicateKommunicateKommunicate is customer support software from Kommunicate.Từ 34 US$ / tháng
- KustomerKustomerAI-powered customer service CRM.Xem các gói
- LiveAgentLiveAgentHelp desk with ticketing, live chat and call center.Từ 15 US$ / tháng
- LiveChatTextLiveChat provides live chat software for real-time website customer support.Từ 19 US$ / tháng
- OlarkOlarkWebsite live chat with an optional AI website agent.Từ 29 US$ / tháng
- osTicketEnhancesoftosTicket is help desk software from Enhancesoft.Từ 12 US$ / tháng
- Re:amazeGoDaddyHelp desk and live chat for online stores.Từ 29 US$ / tháng
- RichpanelRichpanelRichpanel is customer support software from Richpanel.Từ 99 US$ / tháng
- SmartsuppSmartsuppSmartsupp is live chat software from Smartsupp.Từ 17 US$ / tháng
- SupportBeeSupportBeeSimple shared inbox and ticketing for small support teams.Từ 17 US$ / tháng
- SysAidSysAidSysAid is IT service desk software from SysAid.Từ 89 US$ / tháng
- tawk.totawk.totawk.to is live chat software from tawk.to.Gói miễn phí
- TidioTidioLive chat and AI chatbots for customer service.Xem các gói
- ZendeskZendeskCustomer service software with help desk and chat.Từ 19 US$ / tháng
Giá đúng như từng hãng công bố, chưa gồm thuế.
So sánh giá
- Botpress vs Broadvoice
- Botpress vs Chatwoot
- Botpress vs Deskpro
- Botpress vs eDesk
- Botpress vs Five9
- Botpress vs Freshdesk
- Botpress vs Freshdesk Contact Center
- Botpress vs Freshservice
- Botpress vs Front
- Botpress vs Gist
- Botpress vs Gorgias
- Botpress vs Groove
- Botpress vs HappyFox
- Botpress vs Help Scout
- Botpress vs Helpjuice
- Botpress vs Helpwise
- Botpress vs Hiver
- Botpress vs HubSpot Service Hub
- Botpress vs Intercom
- Botpress vs JivoChat
- Botpress vs JustCall
- Botpress vs Kommunicate
- Botpress vs LiveAgent
- Botpress vs LiveChat
- Botpress vs Olark
- Botpress vs osTicket
- Botpress vs Re:amaze
- Botpress vs Richpanel
- Botpress vs Smartsupp
- Botpress vs SupportBee
- Botpress vs SysAid
- Botpress vs Zendesk
- Broadvoice vs Chatwoot
- Broadvoice vs Deskpro
- Broadvoice vs eDesk
- Broadvoice vs Five9
- Broadvoice vs Freshdesk
- Broadvoice vs Freshdesk Contact Center
- Broadvoice vs Freshservice
- Broadvoice vs Front
- Broadvoice vs Gist
- Broadvoice vs Gorgias
- Broadvoice vs Groove
- Broadvoice vs HappyFox
- Broadvoice vs Help Scout
- Broadvoice vs Helpjuice
- Broadvoice vs Helpwise
- Broadvoice vs Hiver
- Broadvoice vs HubSpot Service Hub
- Broadvoice vs Intercom
- Broadvoice vs JivoChat
- Broadvoice vs JustCall
- Broadvoice vs Kommunicate
- Broadvoice vs LiveAgent
- Broadvoice vs LiveChat
- Broadvoice vs Olark
- Broadvoice vs osTicket
- Broadvoice vs Re:amaze
- Broadvoice vs Richpanel
- Broadvoice vs Smartsupp
- Broadvoice vs SupportBee
- Broadvoice vs SysAid
- Broadvoice vs Zendesk
- Chatwoot vs Deskpro
- Chatwoot vs eDesk
- Chatwoot vs Five9
- Chatwoot vs Freshdesk
- Chatwoot vs Freshdesk Contact Center
- Chatwoot vs Freshservice
- Chatwoot vs Front
- Chatwoot vs Gist
- Chatwoot vs Gorgias
- Chatwoot vs Groove
- Chatwoot vs HappyFox
- Chatwoot vs Help Scout
- Chatwoot vs Helpjuice
- Chatwoot vs Helpwise
- Chatwoot vs Hiver
- Chatwoot vs HubSpot Service Hub
- Chatwoot vs Intercom
- Chatwoot vs JivoChat
- Chatwoot vs JustCall
- Chatwoot vs Kommunicate
- Chatwoot vs LiveAgent
- Chatwoot vs LiveChat
- Chatwoot vs Olark
- Chatwoot vs osTicket
- Chatwoot vs Re:amaze
- Chatwoot vs Richpanel
- Chatwoot vs Smartsupp
- Chatwoot vs SupportBee
- Chatwoot vs SysAid
- Chatwoot vs Zendesk
- Deskpro vs eDesk
- Deskpro vs Five9
- Deskpro vs Freshdesk
- Deskpro vs Freshdesk Contact Center
- Deskpro vs Freshservice
- Deskpro vs Front
- Deskpro vs Gist
- Deskpro vs Gorgias
- Deskpro vs Groove
- Deskpro vs HappyFox
- Deskpro vs Help Scout
- Deskpro vs Helpjuice
- Deskpro vs Helpwise
- Deskpro vs Hiver
- Deskpro vs HubSpot Service Hub
- Deskpro vs Intercom
- Deskpro vs JivoChat
- Deskpro vs JustCall
- Deskpro vs Kommunicate
- Deskpro vs LiveAgent
- Deskpro vs LiveChat
- Deskpro vs Olark
- Deskpro vs osTicket
- Deskpro vs Re:amaze
- Deskpro vs Richpanel
- Deskpro vs Smartsupp
- Deskpro vs SupportBee
- Deskpro vs SysAid
- Deskpro vs Zendesk
- eDesk vs Five9
- eDesk vs Freshdesk
- eDesk vs Freshdesk Contact Center
- eDesk vs Freshservice
- eDesk vs Front
- eDesk vs Gist
- eDesk vs Gorgias
- eDesk vs Groove
- eDesk vs HappyFox
- eDesk vs Help Scout
- eDesk vs Helpjuice
- eDesk vs Helpwise
- eDesk vs Hiver
- eDesk vs HubSpot Service Hub
- eDesk vs Intercom
- eDesk vs JivoChat
- eDesk vs JustCall
- eDesk vs Kommunicate
- eDesk vs LiveAgent
- eDesk vs LiveChat
- eDesk vs Olark
- eDesk vs osTicket
- eDesk vs Re:amaze
- eDesk vs Richpanel
- eDesk vs Smartsupp
- eDesk vs SupportBee
- eDesk vs SysAid
- eDesk vs Zendesk
- Five9 vs Freshdesk
- Five9 vs Freshdesk Contact Center
- Five9 vs Freshservice
- Five9 vs Front
- Five9 vs Gist
- Five9 vs Gorgias
- Five9 vs Groove
- Five9 vs HappyFox
- Five9 vs Help Scout
- Five9 vs Helpjuice
- Five9 vs Helpwise
- Five9 vs Hiver
- Five9 vs HubSpot Service Hub
- Five9 vs Intercom
- Five9 vs JivoChat
- Five9 vs JustCall
- Five9 vs Kommunicate
- Five9 vs LiveAgent
- Five9 vs LiveChat
- Five9 vs Olark
- Five9 vs osTicket
- Five9 vs Re:amaze
- Five9 vs Richpanel
- Five9 vs Smartsupp
- Five9 vs SupportBee
- Five9 vs SysAid
- Five9 vs Zendesk
- Freshdesk vs Freshdesk Contact Center
- Freshdesk vs Freshservice
- Freshdesk vs Front
- Freshdesk vs Gist
- Freshdesk vs Gorgias
- Freshdesk vs Groove
- Freshdesk vs HappyFox
- Freshdesk vs Help Scout
- Freshdesk vs Helpjuice
- Freshdesk vs Helpwise
- Freshdesk vs Hiver
- Freshdesk vs HubSpot Service Hub
- Freshdesk vs Intercom
- Freshdesk vs JivoChat
- Freshdesk vs JustCall
- Freshdesk vs Kommunicate
- Freshdesk vs LiveAgent
- Freshdesk vs LiveChat
- Freshdesk vs Olark
- Freshdesk vs osTicket
- Freshdesk vs Re:amaze
- Freshdesk vs Richpanel
- Freshdesk vs Smartsupp
- Freshdesk vs SupportBee
- Freshdesk vs SysAid
- Freshdesk vs Zendesk
- Freshdesk Contact Center vs Freshservice
- Freshdesk Contact Center vs Front
- Freshdesk Contact Center vs Gist
- Freshdesk Contact Center vs Gorgias
- Freshdesk Contact Center vs Groove
- Freshdesk Contact Center vs HappyFox
- Freshdesk Contact Center vs Help Scout
- Freshdesk Contact Center vs Helpjuice
- Freshdesk Contact Center vs Helpwise
- Freshdesk Contact Center vs Hiver
- Freshdesk Contact Center vs HubSpot Service Hub
- Freshdesk Contact Center vs Intercom
- Freshdesk Contact Center vs JivoChat
- Freshdesk Contact Center vs JustCall
- Freshdesk Contact Center vs Kommunicate
- Freshdesk Contact Center vs LiveAgent
- Freshdesk Contact Center vs LiveChat
- Freshdesk Contact Center vs Olark
- Freshdesk Contact Center vs osTicket
- Freshdesk Contact Center vs Re:amaze
- Freshdesk Contact Center vs Richpanel
- Freshdesk Contact Center vs Smartsupp
- Freshdesk Contact Center vs SupportBee
- Freshdesk Contact Center vs SysAid
- Freshdesk Contact Center vs Zendesk
- Freshservice vs Front
- Freshservice vs Gist
- Freshservice vs Gorgias
- Freshservice vs Groove
- Freshservice vs HappyFox
- Freshservice vs Help Scout
- Freshservice vs Helpjuice
- Freshservice vs Helpwise
- Freshservice vs Hiver
- Freshservice vs HubSpot Service Hub
- Freshservice vs Intercom
- Freshservice vs JivoChat
- Freshservice vs JustCall
- Freshservice vs Kommunicate
- Freshservice vs LiveAgent
- Freshservice vs LiveChat
- Freshservice vs Olark
- Freshservice vs osTicket
- Freshservice vs Re:amaze
- Freshservice vs Richpanel
- Freshservice vs Smartsupp
- Freshservice vs SupportBee
- Freshservice vs SysAid
- Freshservice vs Zendesk
- Front vs Gist
- Front vs Gorgias
- Front vs Groove
- Front vs HappyFox
- Front vs Help Scout
- Front vs Helpjuice
- Front vs Helpwise
- Front vs Hiver
- Front vs HubSpot Service Hub
- Front vs Intercom
- Front vs JivoChat
- Front vs JustCall
- Front vs Kommunicate
- Front vs LiveAgent
- Front vs LiveChat
- Front vs Olark
- Front vs osTicket
- Front vs Re:amaze
- Front vs Richpanel
- Front vs Smartsupp
- Front vs SupportBee
- Front vs SysAid
- Front vs Zendesk
- Gist vs Gorgias
- Gist vs Groove
- Gist vs HappyFox
- Gist vs Help Scout
- Gist vs Helpjuice
- Gist vs Helpwise
- Gist vs Hiver
- Gist vs HubSpot Service Hub
- Gist vs Intercom
- Gist vs JivoChat
- Gist vs JustCall
- Gist vs Kommunicate
- Gist vs LiveAgent
- Gist vs LiveChat
- Gist vs Olark
- Gist vs osTicket
- Gist vs Re:amaze
- Gist vs Richpanel
- Gist vs Smartsupp
- Gist vs SupportBee
- Gist vs SysAid
- Gist vs Zendesk
- Gorgias vs Groove
- Gorgias vs HappyFox
- Gorgias vs Help Scout
- Gorgias vs Helpjuice
- Gorgias vs Helpwise
- Gorgias vs Hiver
- Gorgias vs HubSpot Service Hub
- Gorgias vs Intercom
- Gorgias vs JivoChat
- Gorgias vs JustCall
- Gorgias vs Kommunicate
- Gorgias vs LiveAgent
- Gorgias vs LiveChat
- Gorgias vs Olark
- Gorgias vs osTicket
- Gorgias vs Re:amaze
- Gorgias vs Richpanel
- Gorgias vs Smartsupp
- Gorgias vs SupportBee
- Gorgias vs SysAid
- Gorgias vs Zendesk
- Groove vs HappyFox
- Groove vs Help Scout
- Groove vs Helpjuice
- Groove vs Helpwise
- Groove vs Hiver
- Groove vs HubSpot Service Hub
- Groove vs Intercom
- Groove vs JivoChat
- Groove vs JustCall
- Groove vs Kommunicate
- Groove vs LiveAgent
- Groove vs LiveChat
- Groove vs Olark
- Groove vs osTicket
- Groove vs Re:amaze
- Groove vs Richpanel
- Groove vs Smartsupp
- Groove vs SupportBee
- Groove vs SysAid
- Groove vs Zendesk
- HappyFox vs Help Scout
- HappyFox vs Helpjuice
- HappyFox vs Helpwise
- HappyFox vs Hiver
- HappyFox vs HubSpot Service Hub
- HappyFox vs Intercom
- HappyFox vs JivoChat
- HappyFox vs JustCall
- HappyFox vs Kommunicate
- HappyFox vs LiveAgent
- HappyFox vs LiveChat
- HappyFox vs Olark
- HappyFox vs osTicket
- HappyFox vs Re:amaze
- HappyFox vs Richpanel
- HappyFox vs Smartsupp
- HappyFox vs SupportBee
- HappyFox vs SysAid
- HappyFox vs Zendesk
- Help Scout vs Helpjuice
- Help Scout vs Helpwise
- Help Scout vs Hiver
- Help Scout vs HubSpot Service Hub
- Help Scout vs Intercom
- Help Scout vs JivoChat
- Help Scout vs JustCall
- Help Scout vs Kommunicate
- Help Scout vs LiveAgent
- Help Scout vs LiveChat
- Help Scout vs Olark
- Help Scout vs osTicket
- Help Scout vs Re:amaze
- Help Scout vs Richpanel
- Help Scout vs Smartsupp
- Help Scout vs SupportBee
- Help Scout vs SysAid
- Help Scout vs Zendesk
- Helpjuice vs Helpwise
- Helpjuice vs Hiver
- Helpjuice vs HubSpot Service Hub
- Helpjuice vs Intercom
- Helpjuice vs JivoChat
- Helpjuice vs JustCall
- Helpjuice vs Kommunicate
- Helpjuice vs LiveAgent
- Helpjuice vs LiveChat
- Helpjuice vs Olark
- Helpjuice vs osTicket
- Helpjuice vs Re:amaze
- Helpjuice vs Richpanel
- Helpjuice vs Smartsupp
- Helpjuice vs SupportBee
- Helpjuice vs SysAid
- Helpjuice vs Zendesk
- Helpwise vs Hiver
- Helpwise vs HubSpot Service Hub
- Helpwise vs Intercom
- Helpwise vs JivoChat
- Helpwise vs JustCall
- Helpwise vs Kommunicate
- Helpwise vs LiveAgent
- Helpwise vs LiveChat
- Helpwise vs Olark
- Helpwise vs osTicket
- Helpwise vs Re:amaze
- Helpwise vs Richpanel
- Helpwise vs Smartsupp
- Helpwise vs SupportBee
- Helpwise vs SysAid
- Helpwise vs Zendesk
- Hiver vs HubSpot Service Hub
- Hiver vs Intercom
- Hiver vs JivoChat
- Hiver vs JustCall
- Hiver vs Kommunicate
- Hiver vs LiveAgent
- Hiver vs LiveChat
- Hiver vs Olark
- Hiver vs osTicket
- Hiver vs Re:amaze
- Hiver vs Richpanel
- Hiver vs Smartsupp
- Hiver vs SupportBee
- Hiver vs SysAid
- Hiver vs Zendesk
- HubSpot Service Hub vs Intercom
- HubSpot Service Hub vs JivoChat
- HubSpot Service Hub vs JustCall
- HubSpot Service Hub vs Kommunicate
- HubSpot Service Hub vs LiveAgent
- HubSpot Service Hub vs LiveChat
- HubSpot Service Hub vs Olark
- HubSpot Service Hub vs osTicket
- HubSpot Service Hub vs Re:amaze
- HubSpot Service Hub vs Richpanel
- HubSpot Service Hub vs Smartsupp
- HubSpot Service Hub vs SupportBee
- HubSpot Service Hub vs SysAid
- HubSpot Service Hub vs Zendesk
- Intercom vs JivoChat
- Intercom vs JustCall
- Intercom vs Kommunicate
- Intercom vs LiveAgent
- Intercom vs LiveChat
- Intercom vs Olark
- Intercom vs osTicket
- Intercom vs Re:amaze
- Intercom vs Richpanel
- Intercom vs Smartsupp
- Intercom vs SupportBee
- Intercom vs SysAid
- Intercom vs Zendesk
- JivoChat vs JustCall
- JivoChat vs Kommunicate
- JivoChat vs LiveAgent
- JivoChat vs LiveChat
- JivoChat vs Olark
- JivoChat vs osTicket
- JivoChat vs Re:amaze
- JivoChat vs Richpanel
- JivoChat vs Smartsupp
- JivoChat vs SupportBee
- JivoChat vs SysAid
- JivoChat vs Zendesk
- JustCall vs Kommunicate
- JustCall vs LiveAgent
- JustCall vs LiveChat
- JustCall vs Olark
- JustCall vs osTicket
- JustCall vs Re:amaze
- JustCall vs Richpanel
- JustCall vs Smartsupp
- JustCall vs SupportBee
- JustCall vs SysAid
- JustCall vs Zendesk
- Kommunicate vs LiveAgent
- Kommunicate vs LiveChat
- Kommunicate vs Olark
- Kommunicate vs osTicket
- Kommunicate vs Re:amaze
- Kommunicate vs Richpanel
- Kommunicate vs Smartsupp
- Kommunicate vs SupportBee
- Kommunicate vs SysAid
- Kommunicate vs Zendesk
- LiveAgent vs LiveChat
- LiveAgent vs Olark
- LiveAgent vs osTicket
- LiveAgent vs Re:amaze
- LiveAgent vs Richpanel
- LiveAgent vs Smartsupp
- LiveAgent vs SupportBee
- LiveAgent vs SysAid
- LiveAgent vs Zendesk
- LiveChat vs Olark
- LiveChat vs osTicket
- LiveChat vs Re:amaze
- LiveChat vs Richpanel
- LiveChat vs Smartsupp
- LiveChat vs SupportBee
- LiveChat vs SysAid
- LiveChat vs Zendesk
- Olark vs osTicket
- Olark vs Re:amaze
- Olark vs Richpanel
- Olark vs Smartsupp
- Olark vs SupportBee
- Olark vs SysAid
- Olark vs Zendesk
- osTicket vs Re:amaze
- osTicket vs Richpanel
- osTicket vs Smartsupp
- osTicket vs SupportBee
- osTicket vs SysAid
- osTicket vs Zendesk
- Re:amaze vs Richpanel
- Re:amaze vs Smartsupp
- Re:amaze vs SupportBee
- Re:amaze vs SysAid
- Re:amaze vs Zendesk
- Richpanel vs Smartsupp
- Richpanel vs SupportBee
- Richpanel vs SysAid
- Richpanel vs Zendesk
- Smartsupp vs SupportBee
- Smartsupp vs SysAid
- Smartsupp vs Zendesk
- SupportBee vs SysAid
- SupportBee vs Zendesk
- SysAid vs Zendesk
Cách chọn
Xem giá mỗi agent, các kênh có trong từng gói và tính năng AI có tính thêm phí không.
Câu hỏi về giá: Chăm sóc khách hàng
Phần mềm trong danh mục “Chăm sóc khách hàng” giá bao nhiêu?
Trong 33 phần mềm thuộc danh mục “Chăm sóc khách hàng” đã được kiểm tra giá (giá tại Mỹ), gói trả phí rẻ nhất của mỗi phần mềm có giá từ 0,33 US$ đến 249 US$. Trước khi so sánh, hãy xem giá tính theo người dùng hay theo tài khoản.
Phần mềm nào trong danh mục “Chăm sóc khách hàng” có gói miễn phí?
Botpress, Chatwoot, Crisp, Freshdesk Contact Center, Gist, Help Scout, HubSpot Service Hub, Jira Service Management, JivoChat, osTicket, Smartsupp và tawk.to có gói miễn phí.