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Cost

Five9 pricing

Five9 costs from $119 per concurrent seat/month on the Digital plan (US price). Five9's official pricing does not list a free plan. Prices checked on Nov 6, 2026.

Cloud contact center platform with digital and voice channels, AI and workforce engagement bundles.

From$119per concurrent seat/month

Official website
Updated Nov 6, 2026

Plans

Digital

$119

per concurrent seat/month

More details

minimum 50 seats; usage-based charges may apply

Core

$159

per concurrent seat/month

More details

minimum 50 seats; usage-based charges may apply

Prices from the official website, United States, in USD, before tax.

Five9 features

What Five9 does, in plain words, from the official Five9 website.

  1. Intelligent routing

    Routes every interaction to its best next step.

  2. AI and human blend

    Matches each interaction to the right mix of AI, people and workflows.

  3. Context-preserving handoff

    Complex conversations move to a live agent with context intact.

  4. Unified customer journey

    AI agents, human agents and connected systems work as one journey.

  5. Workforce forecasting and scheduling

    Built-in forecasting and scheduling keep the workforce aligned.

Source:five9.com ·

How much for your team?

people

Five9 Digital for 10 people

$1,190/month

$14,280 per year · $1,428 per person

How this is calculated
  1. $119/seat/month
  2. 10 seats × $119 = $1,190
  3. $1,190 × 12 = $14,280
  4. $14,280 ÷ 10 = $1,428

Vendor tax display not recorded.

United States price in USD, updated Nov 6, 2026. Official pricing page ↗

Five9 vs alternatives: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Five9

  • Intelligent routing
  • AI and human blend
  • Context-preserving handoff
  • Unified customer journey

3CX

  • AI call agents
  • Built-in AI receptionist
  • Preconfigured trunks and phones
  • Sentiment analysis
Full Five9 vs 3CX comparison

Five9

  • Intelligent routing
  • AI and human blend
  • Context-preserving handoff
  • Unified customer journey

Allo

  • Automatic call recording
  • AI follow-up actions
  • Automatic CRM logging
  • Call routing settings
Full Five9 vs Allo comparison

Five9

  • Intelligent routing
  • AI and human blend
  • Context-preserving handoff
  • Unified customer journey

Broadvoice

  • Omnichannel contact center
  • Unified communications
  • Queue and agent visibility
  • AI task automation
Full Five9 vs Broadvoice comparison

Five9 pricing questions

  1. How much does Five9 cost?

    Paid plans start at $119 per concurrent seat/month on the Digital plan, United States pricing.

  2. Does Five9 have a free plan?

    No free plan is listed on Five9's official pricing.

More about Five9

At a glance

Company
Five9
Pricing model
per seat
Free plan
No
Category
Business Phone (VoIP), Help Desk & Customer Support

How the price has moved

Tracking since Nov 6, 2026. No price change recorded yet.

  • Digital

    1. Baseline · Nov 6, 2026

      $119 per concurrent seat/month

  • Core

    1. Baseline · Nov 6, 2026

      $159 per concurrent seat/month

United States market, USD. Prices come from the vendor's official pricing page. Data corrections are never shown as price changes.

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Sources

Compare Five9 and plan your budget