Five9 vs Zadarma: what each really costs

Team size

Billing

Five9

No plan for this billing option

No paid plan to compare for this billing option.

Zadarma

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleFive9Zadarma
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedYes
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Five9 vs Zadarma: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Five9

  • Intelligent routingRoutes every interaction to its best next step.
  • AI and human blendMatches each interaction to the right mix of AI, people and workflows.
  • Context-preserving handoffComplex conversations move to a live agent with context intact.
  • Unified customer journeyAI agents, human agents and connected systems work as one journey.
  • Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.

Source:five9.com ·

Zadarma

  • Virtual phone numbersVirtual numbers in 100+ countries.
  • Free cloud PBXSet up a business phone system in about 5 minutes without hardware.
  • Teamsale CRMBuilt-in CRM integrated with the cloud PBX.
  • Call forwardingReceive calls over the internet or forward them to any number.
  • Setup wizardFeatures are configured with an intuitive wizard in your account.
  • IntegrationsIntegrates with major CRM, AI systems and messengers.

Source:zadarma.com ·

Five9 vs Zadarma pricing questions

  1. How much do Five9 and Zadarma cost?

    Five9 paid plans start at $119 per concurrent seat/month (Digital). Zadarma paid plans start at $39 per month, 10 users (Office).

  2. Is Five9 or Zadarma cheaper for 5 users?

    Zadarma is cheaper for 5 users: $468 per year on Office, against $7,140 per year for Five9 on Digital. That is $6,672 less per year, before tax.

  3. Is Five9 or Zadarma cheaper for 10 users?

    Zadarma is cheaper for 10 users: $468 per year on Office, against $14,280 per year for Five9 on Digital. That is $13,812 less per year, before tax.

  4. Is Five9 or Zadarma cheaper for 25 users?

    Zadarma is cheaper for 25 users: $468 per year on Office, against $35,700 per year for Five9 on Digital. That is $35,232 less per year, before tax.

  5. Do Five9 and Zadarma have a free plan?

    Zadarma lists a free plan; Five9 does not list one on its official pricing.