Five9 vs MightyCall: what each really costs

Team size

Billing

Five9

No plan for this billing option

No paid plan to compare for this billing option.

MightyCall

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleFive9MightyCall
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Five9 vs MightyCall: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Five9

  • Intelligent routingRoutes every interaction to its best next step.
  • AI and human blendMatches each interaction to the right mix of AI, people and workflows.
  • Context-preserving handoffComplex conversations move to a live agent with context intact.
  • Unified customer journeyAI agents, human agents and connected systems work as one journey.
  • Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.

Source:five9.com ·

MightyCall

  • Intelligent call routingRoutes incoming calls to the best agents based on set criteria.
  • Call queuesHolds incoming calls in a line to prevent missed calls.
  • Outbound dialersPreview, progressive and predictive dialing modes.
  • Multi-level IVRDirect callers to the right department with multi-level voice menus.
  • Call supervisionSupervisors can listen, whisper or barge into live calls.
  • DNC list screeningAutomatically screens against Do Not Call lists for compliance.
  • Call recordingRecords calls for quality assurance, training and compliance.
  • Real-time reportingMonitor real-time metrics and generate call center reports.

Source:mightycall.com ·

Five9 vs MightyCall pricing questions

  1. How much do Five9 and MightyCall cost?

    Five9 paid plans start at $119 per concurrent seat/month (Digital). MightyCall paid plans start at $20/user/month (Core).

  2. Is Five9 or MightyCall cheaper for 5 users?

    MightyCall is cheaper for 5 users: $1,200 per year on Core, against $7,140 per year for Five9 on Digital. That is $5,940 less per year, before tax.

  3. Is Five9 or MightyCall cheaper for 10 users?

    MightyCall is cheaper for 10 users: $2,400 per year on Core, against $14,280 per year for Five9 on Digital. That is $11,880 less per year, before tax.

  4. Is Five9 or MightyCall cheaper for 25 users?

    MightyCall is cheaper for 25 users: $6,000 per year on Core, against $35,700 per year for Five9 on Digital. That is $29,700 less per year, before tax.