Five9 vs net2phone: what each really costs

Team size

Billing

Five9

No plan for this billing option

No paid plan to compare for this billing option.

net2phone

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleFive9net2phone
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Five9 vs net2phone: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Five9

  • Intelligent routingRoutes every interaction to its best next step.
  • AI and human blendMatches each interaction to the right mix of AI, people and workflows.
  • Context-preserving handoffComplex conversations move to a live agent with context intact.
  • Unified customer journeyAI agents, human agents and connected systems work as one journey.
  • Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.

Source:five9.com ·

net2phone

  • AI AgentA voice or chat AI agent handles customer interactions 24/7.
  • AI schedulingBooks, confirms and reschedules appointments automatically.
  • AI coachingScores every interaction and highlights where coaching is needed.
  • AI Meeting AssistantAutomatically captures calls and meetings.
  • Cloud phone systemTake calls from anywhere on any device.
  • No-code call flowsBuild call flows and bots without coding.

Source:net2phone.com ·

Five9 vs net2phone pricing questions

  1. How much do Five9 and net2phone cost?

    Five9 paid plans start at $119 per concurrent seat/month (Digital). net2phone paid plans start at $59.99/user/month (uContact Voice).

  2. Is Five9 or net2phone cheaper for 5 users?

    net2phone is cheaper for 5 users: $3,599.40 per year on uContact Voice, against $7,140 per year for Five9 on Digital. That is $3,540.60 less per year, before tax.

  3. Is Five9 or net2phone cheaper for 10 users?

    net2phone is cheaper for 10 users: $7,198.80 per year on uContact Voice, against $14,280 per year for Five9 on Digital. That is $7,081.20 less per year, before tax.

  4. Is Five9 or net2phone cheaper for 25 users?

    net2phone is cheaper for 25 users: $17,997 per year on uContact Voice, against $35,700 per year for Five9 on Digital. That is $17,703 less per year, before tax.