Broadvoice vs Five9: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
Five9
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | Five9 |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs Five9: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
Five9
- Intelligent routingRoutes every interaction to its best next step.
- AI and human blendMatches each interaction to the right mix of AI, people and workflows.
- Context-preserving handoffComplex conversations move to a live agent with context intact.
- Unified customer journeyAI agents, human agents and connected systems work as one journey.
- Workforce forecasting and schedulingBuilt-in forecasting and scheduling keep the workforce aligned.
Source:five9.com ·
Broadvoice vs Five9 pricing questions
How much do Broadvoice and Five9 cost?
Broadvoice paid plans start at $10/user/month (Metered). Five9 paid plans start at $119 per concurrent seat/month (Digital).
Is Broadvoice or Five9 cheaper for 5 users?
Broadvoice is cheaper for 5 users: $600 per year on Metered, against $7,140 per year for Five9 on Digital. That is $6,540 less per year, before tax.
Is Broadvoice or Five9 cheaper for 10 users?
Broadvoice is cheaper for 10 users: $1,200 per year on Metered, against $14,280 per year for Five9 on Digital. That is $13,080 less per year, before tax.
Is Broadvoice or Five9 cheaper for 25 users?
Broadvoice is cheaper for 25 users: $3,000 per year on Metered, against $35,700 per year for Five9 on Digital. That is $32,700 less per year, before tax.