Pipedrive vs RetailCRM: what each really costs
Team size
Billing
Pipedrive
No plan for this billing option
No paid plan to compare for this billing option.
RetailCRM
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Pipedrive | RetailCRM |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Yes | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Pipedrive vs RetailCRM: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Pipedrive
- AutomationAutomates sales tasks and data entry, with webhooks and an open API.
- Meeting assistant (Nova)Captures every call and keeps your CRM up to date inside Pipedrive.
- Insights and reportsCustomizable reports for spotting patterns and simpler sales forecasting.
- Custom pipelinesCustomize pipelines and tailor sales processes to customers.
- Lead managementFeatures for lead management, qualification and prioritization.
- PermissionsControl which team members can see which data and features.
Source:pipedrive.com/en/products ·
RetailCRM
- Unified customer baseMarketing, sales, orders and service share one customer database.
- AI agentsAI agents see the full purchase history and handle routine tasks.
- 1C and ERP exchangeExchanges orders, stock and customers with 1C or an ERP.
- Copilot assistantCopilot builds segments and scenarios or finds unassigned orders.
- Call transcription and scoringTranscribes calls, tags dialogues and rates manager performance.
- Roles and audit logRoles and access rights for staff and AI agents, with action history.
- On-premise deploymentCan be deployed on your own servers.
- Marketing chain builderVisual builder for marketing automation chains.
Source:retailcrm.ru ·
Pipedrive vs RetailCRM pricing questions
How much do Pipedrive and RetailCRM cost?
Pipedrive paid plans start at $14/user/month (Lite). RetailCRM paid plans start at RUB 9,360 per month, 3 users, annual (-10%) (Профессиональный).