RetailCRM vs Vtiger CRM: what each really costs
Team size
Billing
RetailCRM
No plan for this billing option
No paid plan to compare for this billing option.
Vtiger CRM
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | RetailCRM | Vtiger CRM |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
RetailCRM vs Vtiger CRM: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
RetailCRM
- Unified customer baseMarketing, sales, orders and service share one customer database.
- AI agentsAI agents see the full purchase history and handle routine tasks.
- 1C and ERP exchangeExchanges orders, stock and customers with 1C or an ERP.
- Copilot assistantCopilot builds segments and scenarios or finds unassigned orders.
- Call transcription and scoringTranscribes calls, tags dialogues and rates manager performance.
- Roles and audit logRoles and access rights for staff and AI agents, with action history.
- On-premise deploymentCan be deployed on your own servers.
- Marketing chain builderVisual builder for marketing automation chains.
Source:retailcrm.ru ·
Vtiger CRM
- Unified marketing, sales and supportOne platform for marketing, sales and support teams to work together.
- 360-degree customer viewSee all customer data in a single place.
- App integrationsConnect with apps you already use to extend functionality.
- PlaybooksBuild playbooks and track progress along the timeline.
- Business card scanningScan business cards to capture contact information directly.
- Multichannel help deskEngage with customers across multiple support channels.
- Email and social marketingEngage prospects with social and email marketing capabilities.
- Security complianceData security compliance with GDPR, ISO and other standards.
Source:vtiger.com ·
RetailCRM vs Vtiger CRM pricing questions
How much do RetailCRM and Vtiger CRM cost?
RetailCRM paid plans start at RUB 9,360 per month, 3 users, annual (-10%) (Профессиональный). Vtiger CRM paid plans start at $12/user/month (One Growth).
Do RetailCRM and Vtiger CRM have a free plan?
Vtiger CRM lists a free plan; RetailCRM does not list one on its official pricing.