monday CRM vs RetailCRM: what each really costs
Team size
Billing
monday CRM
No plan for this billing option
No paid plan to compare for this billing option.
RetailCRM
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | monday CRM | RetailCRM |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
monday CRM vs RetailCRM: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
monday CRM
- AI lead scoringProspects are sourced, enriched and scored by AI.
- Automatic data captureCalls, emails and meetings auto-populate the right CRM fields.
- Meeting prep agentDelivers a brief before every call with intel and talking points.
- Sales forecastingForecasts backed by pipeline coverage analysis.
- Pipeline health monitoringFlags slowing deals per rep and recommends next steps.
- Custom agent builderBuild your own agent with a plain-language prompt.
- Permissions managementDefine what each agent and team member can access, edit or create.
- Agent activity logA real-time log of every agent action.
Source:monday.com/crm ·
RetailCRM
- Unified customer baseMarketing, sales, orders and service share one customer database.
- AI agentsAI agents see the full purchase history and handle routine tasks.
- 1C and ERP exchangeExchanges orders, stock and customers with 1C or an ERP.
- Copilot assistantCopilot builds segments and scenarios or finds unassigned orders.
- Call transcription and scoringTranscribes calls, tags dialogues and rates manager performance.
- Roles and audit logRoles and access rights for staff and AI agents, with action history.
- On-premise deploymentCan be deployed on your own servers.
- Marketing chain builderVisual builder for marketing automation chains.
Source:retailcrm.ru ·
monday CRM vs RetailCRM pricing questions
How much do monday CRM and RetailCRM cost?
monday CRM paid plans start at $12/user/month (Basic). RetailCRM paid plans start at RUB 9,360 per month, 3 users, annual (-10%) (Профессиональный).