HubSpot CRM vs RetailCRM: what each really costs

Team size

Billing

HubSpot CRM

No plan for this billing option

No paid plan to compare for this billing option.

RetailCRM

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleHubSpot CRMRetailCRM
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planYesNo free plan listed
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

HubSpot CRM vs RetailCRM: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

HubSpot CRM

  • Contact managementContacts, sales activities and communication history in one place.
  • Pipeline managementSee the whole sales cycle, assign tasks and forecast revenue.
  • Reporting dashboardOne source of truth for marketing, sales and service data.
  • Shared inboxAll messaging tools in one inbox, with AI for customer conversations.
  • Email trackingGet notified when prospects open your emails.
  • Two-way data syncSyncs data both ways with dozens of popular apps.

Source:hubspot.com/products/crm ·

RetailCRM

  • Unified customer baseMarketing, sales, orders and service share one customer database.
  • AI agentsAI agents see the full purchase history and handle routine tasks.
  • 1C and ERP exchangeExchanges orders, stock and customers with 1C or an ERP.
  • Copilot assistantCopilot builds segments and scenarios or finds unassigned orders.
  • Call transcription and scoringTranscribes calls, tags dialogues and rates manager performance.
  • Roles and audit logRoles and access rights for staff and AI agents, with action history.
  • On-premise deploymentCan be deployed on your own servers.
  • Marketing chain builderVisual builder for marketing automation chains.

Source:retailcrm.ru ·

HubSpot CRM vs RetailCRM pricing questions

  1. How much do HubSpot CRM and RetailCRM cost?

    HubSpot CRM paid plans start at $7/user/month (Starter). RetailCRM paid plans start at RUB 9,360 per month, 3 users, annual (-10%) (Профессиональный).

  2. Do HubSpot CRM and RetailCRM have a free plan?

    HubSpot CRM lists a free plan; RetailCRM does not list one on its official pricing.