Fxiaoke (纷享销客) vs RetailCRM: what each really costs
Team size
Billing
Fxiaoke (纷享销客)
No plan for this billing option
No paid plan to compare for this billing option.
RetailCRM
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Fxiaoke (纷享销客) | RetailCRM |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Fxiaoke (纷享销客) vs RetailCRM: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Fxiaoke (纷享销客)
- AI lead targetingAnalyzes market and customer traits to find high-potential targets.
- Purchase intent analysisAI analyzes customer behavior and buying intent to prioritize leads.
- Personalized marketing contentGenerates personalized marketing content for multichannel outreach.
- Opportunity risk diagnosisDetects deal risks and blockers and suggests next steps.
- AI customer serviceAI service agent answers around the clock using a knowledge base.
- Smart ticket routingAI identifies and assigns service tickets to cut response time.
- Natural-language data queriesAsk business data questions in natural language.
- KPI anomaly monitoringMonitors key metrics and flags unusual fluctuations.
Source:fxiaoke.com ·
RetailCRM
- Unified customer baseMarketing, sales, orders and service share one customer database.
- AI agentsAI agents see the full purchase history and handle routine tasks.
- 1C and ERP exchangeExchanges orders, stock and customers with 1C or an ERP.
- Copilot assistantCopilot builds segments and scenarios or finds unassigned orders.
- Call transcription and scoringTranscribes calls, tags dialogues and rates manager performance.
- Roles and audit logRoles and access rights for staff and AI agents, with action history.
- On-premise deploymentCan be deployed on your own servers.
- Marketing chain builderVisual builder for marketing automation chains.
Source:retailcrm.ru ·
Fxiaoke (纷享销客) vs RetailCRM pricing questions
How much do Fxiaoke (纷享销客) and RetailCRM cost?
Fxiaoke (纷享销客) paid plans start at CN¥119/user/month (专业版). RetailCRM paid plans start at RUB 9,360 per month, 3 users, annual (-10%) (Профессиональный).