amoCRM vs RetailCRM: what each really costs
Team size
Billing
amoCRM
Микро-бизнес plan
RUB 89,990
a year for 10 people · RUB 7,499.17 a month
RetailCRM
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | amoCRM | RetailCRM |
|---|---|---|
| Entry paid plan | Микро-бизнес | No plan for this billing option |
| Vendor price | RUB 8,999 per year for two users, без НДС | |
| Monthly cost | RUB 7,499.17 | |
| Annual cost | RUB 89,990 | |
| Per user / year | RUB 8,999 | |
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
amoCRM vs RetailCRM: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
amoCRM
- Omnichannel lead captureRequests from all channels are captured automatically and added to the sales pipeline.
- One-click callingCall a customer with one click right from their card and take incoming calls.
- Telephony integrationsIntegrates with more than 50 office telephony providers.
- Built-in team messengerA built-in messenger lets the team chat inside the CRM interface.
- Repeat purchase pipelineA dedicated pipeline shows the current status of all repeat customers.
- Email integrationProvides full integration with email.
- Tablet-optimized interfaceThe interface is fully optimized for use on tablets.
Source:amocrm.ru/tour ·
RetailCRM
- Unified customer baseMarketing, sales, orders and service share one customer database.
- AI agentsAI agents see the full purchase history and handle routine tasks.
- 1C and ERP exchangeExchanges orders, stock and customers with 1C or an ERP.
- Copilot assistantCopilot builds segments and scenarios or finds unassigned orders.
- Call transcription and scoringTranscribes calls, tags dialogues and rates manager performance.
- Roles and audit logRoles and access rights for staff and AI agents, with action history.
- On-premise deploymentCan be deployed on your own servers.
- Marketing chain builderVisual builder for marketing automation chains.
Source:retailcrm.ru ·
amoCRM vs RetailCRM pricing questions
How much do amoCRM and RetailCRM cost?
amoCRM paid plans start at RUB 599/user/month (Базовый). RetailCRM paid plans start at RUB 9,360 per month, 3 users, annual (-10%) (Профессиональный).
Is amoCRM or RetailCRM cheaper for 5 users?
amoCRM is cheaper for 5 users: RUB 35,940 per year on Базовый, against RUB 561,600 per year for RetailCRM on Профессиональный. That is RUB 525,660 less per year, before tax.
Is amoCRM or RetailCRM cheaper for 10 users?
amoCRM is cheaper for 10 users: RUB 71,880 per year on Базовый, against RUB 1,123,200 per year for RetailCRM on Профессиональный. That is RUB 1,051,320 less per year, before tax.
Is amoCRM or RetailCRM cheaper for 25 users?
amoCRM is cheaper for 25 users: RUB 179,700 per year on Базовый, against RUB 2,808,000 per year for RetailCRM on Профессиональный. That is RUB 2,628,300 less per year, before tax.