Agile CRM vs RetailCRM: what each really costs
Team size
Billing
Agile CRM
No plan for this billing option
No paid plan to compare for this billing option.
RetailCRM
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Agile CRM | RetailCRM |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Agile CRM vs RetailCRM: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Agile CRM
- Contact managementProvides single-page contact management.
- Deal trackingTracks deal stages and milestones.
- TelephonyOffers one-click calling, call scripts and voicemail automation.
- Appointment schedulingShares your calendar online and automates scheduling, invites and follow ups.
- Drag-and-drop marketing workflowsBuilds marketing workflows with a drag-and-drop designer.
- Email marketingIncludes newsletters, analytics and more email marketing features.
- Helpdesk ticketingTicketing helps resolve customer queries quickly.
- Self-service portalOffers a self-service portal so customers can help themselves.
Source:agilecrm.com ·
RetailCRM
- Unified customer baseMarketing, sales, orders and service share one customer database.
- AI agentsAI agents see the full purchase history and handle routine tasks.
- 1C and ERP exchangeExchanges orders, stock and customers with 1C or an ERP.
- Copilot assistantCopilot builds segments and scenarios or finds unassigned orders.
- Call transcription and scoringTranscribes calls, tags dialogues and rates manager performance.
- Roles and audit logRoles and access rights for staff and AI agents, with action history.
- On-premise deploymentCan be deployed on your own servers.
- Marketing chain builderVisual builder for marketing automation chains.
Source:retailcrm.ru ·
Agile CRM vs RetailCRM pricing questions
How much do Agile CRM and RetailCRM cost?
Agile CRM paid plans start at $8.99 (STARTER). RetailCRM paid plans start at RUB 9,360 per month, 3 users, annual (-10%) (Профессиональный).
Do Agile CRM and RetailCRM have a free plan?
Agile CRM lists a free plan; RetailCRM does not list one on its official pricing.