Insightly CRM vs Zoho Bigin: what each really costs
Team size
Billing
Insightly CRM
No plan for this billing option
No paid plan to compare for this billing option.
Zoho Bigin
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Insightly CRM | Zoho Bigin |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | Yes |
| Free trial | Yes | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Insightly CRM vs Zoho Bigin: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Insightly CRM
- Pipeline trackingTracks all pipeline data in one place.
- Lead scoringAuto-scores leads and sends follow-ups.
- Behavior-based automationAutomates follow-ups based on email opens, form submissions and behaviors.
- No-code workflowsIntegrate apps and build custom workflows with drag-and-drop.
- Multi-channel ticketingClients submit tickets through branded portals, email or web forms.
- Client portalDedicated client portal for articles, FAQs, product updates and forums.
- MCP for AI assistantsConnects the CRM to AI assistants like Claude and ChatGPT via MCP.
Source:insightly.com ·
Zoho Bigin
- AI email assistantZia summarizes email threads, proofreads drafts or generates whole emails.
- AI summariesZia summarizes deals, customers, WhatsApp threads, emails and notes.
- Upsell suggestionsZia suggests upsell and cross-sell opportunities based on customer behavior and history.
- AI tool connectionConnect AI tools like Claude to Bigin to get insights and take action.
- Workflow automationTrigger email sequences, schedule actions and assign tasks automatically.
- Multichannel communicationBrings emails, calls, WhatsApp and social media together in one place.
- Visual pipelinesOne visual pipeline for every part of your business.
Source:bigin.com ·
Insightly CRM vs Zoho Bigin pricing questions
How much do Insightly CRM and Zoho Bigin cost?
Insightly CRM paid plans start at $29/user/month (Plus). Zoho Bigin paid plans start at $7/user/month (Express (annual)).
Is Insightly CRM or Zoho Bigin cheaper for 5 users?
Zoho Bigin is cheaper for 5 users: $420 per year on Express (annual), against $1,740 per year for Insightly CRM on Plus. That is $1,320 less per year, before tax.
Is Insightly CRM or Zoho Bigin cheaper for 10 users?
Zoho Bigin is cheaper for 10 users: $840 per year on Express (annual), against $3,480 per year for Insightly CRM on Plus. That is $2,640 less per year, before tax.
Is Insightly CRM or Zoho Bigin cheaper for 25 users?
Zoho Bigin is cheaper for 25 users: $2,100 per year on Express (annual), against $8,700 per year for Insightly CRM on Plus. That is $6,600 less per year, before tax.
Do Insightly CRM and Zoho Bigin have a free plan?
Zoho Bigin lists a free plan; Insightly CRM does not list one on its official pricing.