Insightly CRM vs Microsoft Dynamics 365 Sales: what each really costs

Team size

Billing

Insightly CRM

No plan for this billing option

No paid plan to compare for this billing option.

Microsoft Dynamics 365 Sales

No plan for this billing option

No paid plan to compare for this billing option.

10 peopleInsightly CRMMicrosoft Dynamics 365 Sales
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedNo free plan listed
Free trialYesNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Insightly CRM vs Microsoft Dynamics 365 Sales: features

Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.

Insightly CRM

  • Pipeline trackingTracks all pipeline data in one place.
  • Lead scoringAuto-scores leads and sends follow-ups.
  • Behavior-based automationAutomates follow-ups based on email opens, form submissions and behaviors.
  • No-code workflowsIntegrate apps and build custom workflows with drag-and-drop.
  • Multi-channel ticketingClients submit tickets through branded portals, email or web forms.
  • Client portalDedicated client portal for articles, FAQs, product updates and forums.
  • MCP for AI assistantsConnects the CRM to AI assistants like Claude and ChatGPT via MCP.

Source:insightly.com ·

Microsoft Dynamics 365 Sales

  • Autonomous lead researchAgents research incoming leads automatically.
  • AI scoringAI scoring models and prioritized work lists for qualification.
  • Recommended actionsReceive recommended next actions within the flow of work.
  • Sales guidanceShare automated guidance, including failure points in sequences.
  • ForecastingPredict revenue and track performance against goals.
  • External data for agentsExtend agents with external data sources.
  • Configurable fields and viewsConfigure fields, dashboards and views to fit your sales method.
  • Security rolesManage permissions and data with predefined security roles.

Source:microsoft.com/en-us/dynamics-365/products/sales ·

Insightly CRM vs Microsoft Dynamics 365 Sales pricing questions

  1. How much do Insightly CRM and Microsoft Dynamics 365 Sales cost?

    Insightly CRM paid plans start at $29/user/month (Plus). Microsoft Dynamics 365 Sales paid plans start at $65/user/month (Sales Professional).

  2. Is Insightly CRM or Microsoft Dynamics 365 Sales cheaper for 5 users?

    Insightly CRM is cheaper for 5 users: $1,740 per year on Plus, against $3,900 per year for Microsoft Dynamics 365 Sales on Sales Professional. That is $2,160 less per year, before tax.

  3. Is Insightly CRM or Microsoft Dynamics 365 Sales cheaper for 10 users?

    Insightly CRM is cheaper for 10 users: $3,480 per year on Plus, against $7,800 per year for Microsoft Dynamics 365 Sales on Sales Professional. That is $4,320 less per year, before tax.

  4. Is Insightly CRM or Microsoft Dynamics 365 Sales cheaper for 25 users?

    Insightly CRM is cheaper for 25 users: $8,700 per year on Plus, against $19,500 per year for Microsoft Dynamics 365 Sales on Sales Professional. That is $10,800 less per year, before tax.