SpecEntry.
Cost
vs

Customer.io vs Elastic Email: what each really costs

Team size

Billing

10 peopleCustomer.ioElastic Email
Entry paid planNo plan for this billing optionNo plan for this billing option
Vendor price
Monthly cost
Annual cost
Per user / year
Billing commitmentNot recordedNot recorded
Minimum seatsNone statedNone stated
Free planNo free plan listedYes
Free trialNot statedNot stated

Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.

Customer.io vs Elastic Email pricing questions

How much do Customer.io and Elastic Email cost?
Customer.io paid plans start at $100 per month (Essentials). Elastic Email paid plans start at $29 per month (Starter).
Is Customer.io or Elastic Email cheaper for 5 users?
Elastic Email is cheaper for 5 users: $348 per year on Starter, against $1,200 per year for Customer.io on Essentials. That is $852 less per year, before tax.
Is Customer.io or Elastic Email cheaper for 10 users?
Elastic Email is cheaper for 10 users: $348 per year on Starter, against $1,200 per year for Customer.io on Essentials. That is $852 less per year, before tax.
Is Customer.io or Elastic Email cheaper for 25 users?
Elastic Email is cheaper for 25 users: $348 per year on Starter, against $1,200 per year for Customer.io on Essentials. That is $852 less per year, before tax.
Do Customer.io and Elastic Email have a free plan?
Elastic Email lists a free plan; Customer.io does not list one on its official pricing.