Capsule CRM vs Microsoft Dynamics 365 Sales: what each really costs
Team size
Billing
Capsule CRM
No plan for this billing option
No paid plan to compare for this billing option.
Microsoft Dynamics 365 Sales
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Capsule CRM | Microsoft Dynamics 365 Sales |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Capsule CRM vs Microsoft Dynamics 365 Sales: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Capsule CRM
- Contact managementKeep customer details in one place.
- Sales pipelineTrack sales and forecast in a pipeline.
- Project managementBuilt-in project management within the CRM.
- Tasks and calendarOrganize your working day with tasks and a calendar.
- Workflow automationEliminate manual tasks with workflows.
- Sales reportingReports that pinpoint sales successes and failures.
- Social and email campaignsPost on X, Facebook, Instagram and LinkedIn and send email campaigns.
- Mobile appManage your business from the mobile app.
Source:capsulecrm.com ·
Microsoft Dynamics 365 Sales
- Autonomous lead researchAgents research incoming leads automatically.
- AI scoringAI scoring models and prioritized work lists for qualification.
- Recommended actionsReceive recommended next actions within the flow of work.
- Sales guidanceShare automated guidance, including failure points in sequences.
- ForecastingPredict revenue and track performance against goals.
- External data for agentsExtend agents with external data sources.
- Configurable fields and viewsConfigure fields, dashboards and views to fit your sales method.
- Security rolesManage permissions and data with predefined security roles.
Capsule CRM vs Microsoft Dynamics 365 Sales pricing questions
How much do Capsule CRM and Microsoft Dynamics 365 Sales cost?
Capsule CRM paid plans start at $18/user/month (Starter). Microsoft Dynamics 365 Sales paid plans start at $65/user/month (Sales Professional).
Is Capsule CRM or Microsoft Dynamics 365 Sales cheaper for 5 users?
Capsule CRM is cheaper for 5 users: $1,080 per year on Starter, against $3,900 per year for Microsoft Dynamics 365 Sales on Sales Professional. That is $2,820 less per year, before tax.
Is Capsule CRM or Microsoft Dynamics 365 Sales cheaper for 10 users?
Capsule CRM is cheaper for 10 users: $2,160 per year on Starter, against $7,800 per year for Microsoft Dynamics 365 Sales on Sales Professional. That is $5,640 less per year, before tax.
Is Capsule CRM or Microsoft Dynamics 365 Sales cheaper for 25 users?
Capsule CRM is cheaper for 25 users: $5,400 per year on Starter, against $19,500 per year for Microsoft Dynamics 365 Sales on Sales Professional. That is $14,100 less per year, before tax.
Do Capsule CRM and Microsoft Dynamics 365 Sales have a free plan?
Capsule CRM lists a free plan; Microsoft Dynamics 365 Sales does not list one on its official pricing.