Broadvoice vs Intermedia Unite: what each really costs
Team size
Billing
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
Intermedia Unite
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Broadvoice | Intermedia Unite |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Broadvoice vs Intermedia Unite: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
Intermedia Unite
- AI meeting summariesTranscribes and summarizes meetings with action items and key topics.
- Business SMSEnable SMS on your main business number.
- Auto attendantAutomatic greetings and call routing based on business hours.
- Hunt groupsRoute incoming calls to teams that share responsibility.
- Presence statusSee teammates' real-time working status.
- Team chat channelsDirect, private and public channels for real-time communication.
- Web admin portalConfiguration, reporting and analytics in one web portal.
- Call queues and monitoringCall queues plus monitor, whisper and barge features.
Source:intermedia.com/products/unite ·
Broadvoice vs Intermedia Unite pricing questions
How much do Broadvoice and Intermedia Unite cost?
Broadvoice paid plans start at $10/user/month (Metered). Intermedia Unite paid plans start at $27.99/user/month (Pro).
Is Broadvoice or Intermedia Unite cheaper for 5 users?
Broadvoice is cheaper for 5 users: $600 per year on Metered, against $1,679.40 per year for Intermedia Unite on Pro. That is $1,079.40 less per year, before tax.
Is Broadvoice or Intermedia Unite cheaper for 10 users?
Broadvoice is cheaper for 10 users: $1,200 per year on Metered, against $3,358.80 per year for Intermedia Unite on Pro. That is $2,158.80 less per year, before tax.
Is Broadvoice or Intermedia Unite cheaper for 25 users?
Broadvoice is cheaper for 25 users: $3,000 per year on Metered, against $8,397 per year for Intermedia Unite on Pro. That is $5,397 less per year, before tax.