Botpress vs Vapi: what each really costs
Team size
Billing
Botpress
No plan for this billing option
No paid plan to compare for this billing option.
Vapi
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Botpress | Vapi |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Botpress vs Vapi: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Botpress
- Autonomous ticket resolutionAI agents resolve support requests end to end without the support team.
- Context-aware handoffAgents take over tickets with history, account details and prior troubleshooting.
- Account and billing changesChanges plans, updates billing details or fixes account errors directly.
- Automated refundsApproves and issues refunds under the same conditions as a human agent.
- Proactive outreachContacts customers before an upcoming limit, renewal or change.
- Botpress Desk helpdeskA full ticket management system, or works on top of an existing helpdesk.
- Scalable AWS infrastructureRuns on AWS with automatic scaling and no maintenance required.
- Security and complianceSOC II certified, GDPR compliant and penetration tested by KPMG.
Source:botpress.com ·
Vapi
- Configurable voice agentsConfigure voice, conversation flow, telephony and integrations.
- Managed infrastructureVapi handles the infrastructure from prompt to production.
- Uptime guaranteesContractual uptime and performance guarantees with reserved capacity.
- Enterprise securityEnterprise sign-on, OAuth2 integrations and granular access controls.
- Low-latency scaleScales to millions of calls with sub-500ms latency.
- Conversation guardrailsBuilt-in guardrails prevent hallucinations and protect data integrity.
Source:vapi.ai ·
Botpress vs Vapi pricing questions
How much do Botpress and Vapi cost?
Botpress paid plans start at $150 /mo, billed annually (Plus). Vapi paid plans start at $0.05 per minute, plus provider costs (Vapi hosting).
Is Botpress or Vapi cheaper for 5 users?
Vapi is cheaper for 5 users: $348 per year on Core, against $1,800 per year for Botpress on Plus. That is $1,452 less per year, before tax.
Is Botpress or Vapi cheaper for 10 users?
Vapi is cheaper for 10 users: $348 per year on Core, against $1,800 per year for Botpress on Plus. That is $1,452 less per year, before tax.
Is Botpress or Vapi cheaper for 25 users?
Vapi is cheaper for 25 users: $348 per year on Core, against $1,800 per year for Botpress on Plus. That is $1,452 less per year, before tax.
Do Botpress and Vapi have a free plan?
Botpress lists a free plan; Vapi does not list one on its official pricing.