Botpress vs Retell AI: what each really costs
Team size
Billing
Botpress
No plan for this billing option
No paid plan to compare for this billing option.
Retell AI
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Botpress | Retell AI |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Botpress vs Retell AI: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Botpress
- Autonomous ticket resolutionAI agents resolve support requests end to end without the support team.
- Context-aware handoffAgents take over tickets with history, account details and prior troubleshooting.
- Account and billing changesChanges plans, updates billing details or fixes account errors directly.
- Automated refundsApproves and issues refunds under the same conditions as a human agent.
- Proactive outreachContacts customers before an upcoming limit, renewal or change.
- Botpress Desk helpdeskA full ticket management system, or works on top of an existing helpdesk.
- Scalable AWS infrastructureRuns on AWS with automatic scaling and no maintenance required.
- Security and complianceSOC II certified, GDPR compliant and penetration tested by KPMG.
Source:botpress.com ·
Retell AI
- Drag-and-drop flow builderDesign each conversation step on a drag-and-drop canvas.
- Testing and simulationTest changes, simulate many scenarios and turn real calls into regression tests.
- Multichannel deploymentDeploy agents for inbound and outbound calls, web or SMS.
- IVR navigationDetects IVRs, presses digits and enters extensions during live calls.
- Outbound campaignsUpload audiences, schedule campaigns and control pacing, retries and voicemail.
- PII redactionSelectively redact sensitive personal data in calls and transcripts.
- Single sign-onSSO with enterprise identity providers.
Source:retellai.com ·
Botpress vs Retell AI pricing questions
How much do Botpress and Retell AI cost?
Botpress paid plans start at $150 /mo, billed annually (Plus). Retell AI paid plans start at $0.07 per minute, from (Pay as you go (voice)).
Do Botpress and Retell AI have a free plan?
Botpress lists a free plan; Retell AI does not list one on its official pricing.