Botpress vs Gumloop: what each really costs
Team size
Billing
Botpress
No plan for this billing option
No paid plan to compare for this billing option.
Gumloop
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | Botpress | Gumloop |
|---|---|---|
| Entry paid plan | No plan for this billing option | No plan for this billing option |
| Vendor price | ||
| Monthly cost | ||
| Annual cost | ||
| Per user / year | ||
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | Yes | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
Botpress vs Gumloop: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
Botpress
- Autonomous ticket resolutionAI agents resolve support requests end to end without the support team.
- Context-aware handoffAgents take over tickets with history, account details and prior troubleshooting.
- Account and billing changesChanges plans, updates billing details or fixes account errors directly.
- Automated refundsApproves and issues refunds under the same conditions as a human agent.
- Proactive outreachContacts customers before an upcoming limit, renewal or change.
- Botpress Desk helpdeskA full ticket management system, or works on top of an existing helpdesk.
- Scalable AWS infrastructureRuns on AWS with automatic scaling and no maintenance required.
- Security and complianceSOC II certified, GDPR compliant and penetration tested by KPMG.
Source:botpress.com ·
Gumloop
- Secure agent loginsAgents sign in with saved or 1Password credentials without seeing them.
- Recorded browser sessionsRecords each session step by step with masked passwords in the audit log.
- Regional browsing and CAPTCHAAgents browse from trusted connections in a chosen region and solve CAPTCHAs.
- Credit usage trackingTracks organization-wide credit usage in real time.
- Organization audit trailsCaptures audit trails of actions across the organization.
- Self-hosted cloud deploymentCan be deployed inside your own AWS, Azure or Google Cloud environment.
- Self-improving agentsAgents review their own runs and fix slow or costly steps.
- Multiple connector accountsAn agent can use several accounts per connector and pick the right one.
Source:gumloop.com ·
Botpress vs Gumloop pricing questions
How much do Botpress and Gumloop cost?
Botpress paid plans start at $150 /mo, billed annually (Plus). Gumloop paid plans start at $37 / month, starts at (Pro).
Is Botpress or Gumloop cheaper for 5 users?
Gumloop is cheaper for 5 users: $444 per year on Pro, against $1,800 per year for Botpress on Plus. That is $1,356 less per year, before tax.
Is Botpress or Gumloop cheaper for 10 users?
Gumloop is cheaper for 10 users: $444 per year on Pro, against $1,800 per year for Botpress on Plus. That is $1,356 less per year, before tax.
Is Botpress or Gumloop cheaper for 25 users?
Gumloop is cheaper for 25 users: $444 per year on Pro, against $1,800 per year for Botpress on Plus. That is $1,356 less per year, before tax.
Do Botpress and Gumloop have a free plan?
Botpress lists a free plan; Gumloop does not list one on its official pricing.