3CX vs Broadvoice: what each really costs
Team size
Billing
3CX
Basic 8SC plan
$300
a year for 10 people · $25 a month
Broadvoice
No plan for this billing option
No paid plan to compare for this billing option.
| 10 people | 3CX | Broadvoice |
|---|---|---|
| Entry paid plan | Basic 8SC | No plan for this billing option |
| Vendor price | $300 per system/year, 8 simultaneous calls | |
| Monthly cost | $25 | |
| Annual cost | $300 | |
| Per user / year | $30 | |
| Billing commitment | Not recorded | Not recorded |
| Minimum seats | None stated | None stated |
| Free plan | No free plan listed | No free plan listed |
| Free trial | Not stated | Not stated |
Calculated by SpecEntry from official vendor prices. Taxes and optional add-ons are not included. Open each product page for every plan and the official source.
3CX vs Broadvoice: features
Key features as each vendor lists them. A feature missing from a list does not mean the product lacks it.
3CX
- AI call agentsAgentic AI handles call routing, call screening and round-the-clock support.
- Built-in AI receptionistA virtual PA, receptionist and transcription are included in the same platform.
- Preconfigured trunks and phonesIT teams can deploy quickly using preconfigured SIP trunks and phones.
- Sentiment analysisAI-powered sentiment analysis and contact center functions are included in the system.
- Communication analyticsThe communication suite comes with integrated AI agents and analytics.
- On-premise deploymentCan be deployed on-premise so AI data stays local and under your control.
Source:3cx.com ·
Broadvoice
- Omnichannel contact centerContact center with intelligent routing, real-time monitoring and built-in AI.
- Unified communicationsCombines calls, messages and meetings in one place.
- Queue and agent visibilityGives visibility across queues, agents and interactions with AI-driven insights.
- AI task automationAI handles routine tasks and automates workflows and system updates.
- Outbound call automationAutomates outbound calling to raise agent productivity.
- CRM integrationConnects CRM data so agents see full customer context.
Source:broadvoice.com ·
3CX vs Broadvoice pricing questions
How much do 3CX and Broadvoice cost?
3CX paid plans start at $300 per system/year, 8 simultaneous calls (Basic 8SC). Broadvoice paid plans start at $10/user/month (Metered).
Is 3CX or Broadvoice cheaper for 5 users?
3CX is cheaper for 5 users: $300 per year on Basic 8SC, against $600 per year for Broadvoice on Metered. That is $300 less per year, before tax.
Is 3CX or Broadvoice cheaper for 10 users?
3CX is cheaper for 10 users: $300 per year on Basic 8SC, against $1,200 per year for Broadvoice on Metered. That is $900 less per year, before tax.
Is 3CX or Broadvoice cheaper for 25 users?
3CX is cheaper for 25 users: $300 per year on Basic 8SC, against $3,000 per year for Broadvoice on Metered. That is $2,700 less per year, before tax.